TECHNICAL SUPPORT

We are sorry that you are having problems with our product. Let’s find a solution to the situation together.

2N ACADEMY & E-learning

A new course Security with instant access is now available at 2N Academy

Content: 

  • Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
  • Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
  • Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication

Duration: 30 minutes

Language: English

Webinar courses

Language Date Time Link Type
English 14. 10. 2021 15:00 2N Virtual Classroom: Level up Technical
Italian 19. 10. 2021 9:30 Citofoni IP 2N, gli scenari e la configurazione delle chiamate Technical
German 19. 10. 2021 14:30 15 Minuten mit ... IP Verso Sales
English 19. 10. 2021 15:00 2N IP Solutions - Portfolio Overview Live Sales
Italian 20. 10. 2021 9:30 2N Controllo Accessi IP 2N, gli scenari e la configurazione Technical
German 21. 10. 2021 9:30 15 Minuten mit ... Indoor View Sales
German 21. 10. 2021 14:30 15 Minuten mit ... IP Style Sales
Italian 22. 10. 2021 9:30 Le unità di risposta 2N, i posti interni e la soluzione 2N® Mobile Video Technical
German 26. 10. 2021 10:00 15 Minuten mit ... Innensprechstellen Sales
Czech 26. 10. 2021 14:00 WaveKey - mobilní telefon jako klíč Sales
German 26. 10. 2021 14:30 15 Minuten mit ... Zutrittskontrolle M Sales
English 26. 10. 2021 15:00 IP Solution in the Residential Market - Live Webinar Sales
German 27. 10. 2021 9:30 15 Minuten mit ... IP Verso Sales
German 3. 11. 2021 13:00 2N IP Style - brandneue Sprechstelle - Online Schulung in Deutsch Sales
German 9. 11. 2021 10:00 15 Minuten mit ... Retrofit Sales
German 9. 11. 2021 11:00 2N IP Türsprechstellen - Anrufskonfiguration Technical
German 9. 11. 2021 15:00 15 Minuten mit ... Mobile Video Sales
German 10. 11. 2021 9:30 15 Minuten mit ... Wohnprojekten Sales
German 10. 11. 2021 14:30 15 Minuten mit ... Retrofit Sales
German 11. 11. 2021 9:30 15 Minuten mit ... Mobile Video Sales
German 11. 11. 2021 15:00 15 Minuten mit ... Wohnprojekten Sales
German 16. 11. 2021 11:00 2N IP Türsprechstellen - Zutrittskonfiguration Technical

Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses. 

Contact technical support

As an installing integrator, after you have used our online resources above and have not solved your issue, then there are two ways to contact Tech Support for North America & Canada. Your issues will be handled in the order they were recieved (usually in the same day).


  • Online Helpdesk

    Sign in with your Axis online account and create new ticket.

  • Call Us

     

    US Technical support:
     1 800 444 2947*

*from 9:00 am to 8:00 pm EST.

Product Purchased from a 2N Distributor

If you purchased a 2N product from one of our distributors, you are entitled to technical support directly from them. Contact your 2N distributor.
Contact distributor